FAQs
Do you take my insurance?
Yes, we accept most major dental insurance plans. Please call or text us, and we’ll gladly check your benefits.
Can I book online or via text?
Absolutely! You can schedule online or simply text us to book your visit.
How much does a dental visit cost without insurance?
Our exam and cleaning packages start at affordable rates. Please contact us for the most accurate estimate.
Do you accept walk-ins or same-day appointments?
We try our best to accommodate same-day visits. Please call ahead for availability.
Do you offer payment plans or financing?
Yes! We offer flexible payment options and partner with third-party financing like CareCredit.
Do you take new patients?
Yes! We’re always excited to welcome new smiles to our practice.
What should I expect at my first appointment?
We’ll start with a gentle exam, X-rays if needed, and a friendly chat about your dental goals.
What is your cancellation or no-show policy?
We kindly ask for at least 24 hours’ notice for cancellations to avoid a fee.
What do I need to bring to my first visit?
Please bring a valid ID, your insurance card (if applicable), and any previous dental records if available.
Do you offer second opinions?
Yes, we do. We’re happy to review your case and give you honest recommendations.
Family & Pediatric Questions
Do you see kids or offer pediatric dentistry?
Yes! We love treating children and making dental visits fun and stress-free.
At what age should I bring my child for their first visit?
The American Dental Association recommends by age 1, or when their first tooth appears.
Do you offer family appointments?
Yes, we’re happy to coordinate multiple family members in one visit for your convenience.
Are your treatments safe for pregnant women?
Yes, many dental treatments are safe during pregnancy. Please let us know if you’re expecting.
Do you treat patients with special needs?
Absolutely. We’re trained and happy to accommodate patients with special needs.
Insurance & Payment
Do you accept PPO, HMO, or Medi-Cal?
We accept most PPO plans. Please contact us to check your specific plan. We do not currently accept Medi-Cal or HMOs.
Will my insurance cover this treatment?
Coverage varies, but we’re happy to check your benefits and explain what’s included.
Can you check my benefits before I come in?
Yes, just send us your insurance details and we’ll verify everything ahead of your visit.
What forms of payment do you accept?
We accept all major credit cards, debit cards, cash, and financing options.
Do you charge for consultations or second opinions?
Consultation fees vary based on the type of service. Contact us to learn more.
Cleanings & Preventive Care
How often should I get a cleaning?
We recommend cleanings every 6 months, or more often if you have gum concerns.
What’s the difference between a regular cleaning and a deep cleaning?
A regular cleaning is preventive. A deep cleaning treats gum disease and goes below the gumline.
Do I really need X-rays every time?
Not every time — we take them as needed to ensure we’re seeing the full picture of your oral health.
How do I know if I have gum disease?
Symptoms include bleeding gums, bad breath, and gum recession. We’ll check for this at every visit.
Can you remove stains during a cleaning?
Yes, we remove surface stains during cleanings. For deeper stains, we also offer whitening.
Cosmetic & Smile Design
Do you do veneers / bonding / smile makeovers?
Yes! We offer a full range of cosmetic services to help you love your smile.
Do you offer Invisalign or clear aligners?
Yes, we offer Invisalign and other aligner options for discreet smile straightening.
How long does teeth whitening last?
Results can last 6–12 months depending on your habits and maintenance.
What’s the difference between veneers and bonding?
Veneers are longer-lasting porcelain shells; bonding is a quicker, resin-based fix.
Is teeth whitening safe?
Yes, professional whitening is safe and closely monitored for comfort and results.
Can I fix just one tooth?
Yes, we can treat a single tooth with bonding, veneers, or reshaping — whatever suits you best.
Emergency & Pain Questions
What should I do if I’m in pain?
Call us immediately. We prioritize emergency patients and will help you as soon as possible.
Do you offer emergency dental care?
Yes, we do. Call or text us right away if you’re in pain or had an accident.
What if I chipped or broke a tooth?
Keep the area clean and call us — we’ll fit you in ASAP.
What if my crown or filling fell out?
Save the piece if possible and contact us for a same-day appointment.
What if I have swelling or an abscess?
This could be serious. Please contact us immediately so we can assess and treat it.
Comfort & Anxiety
I’m afraid of the dentist — do you offer sedation?
Yes, we offer calming options including nitrous and oral sedation.
Do you use needles?
Only when absolutely necessary — and we use techniques to keep you comfortable and pain-free.
Will it hurt?
Your comfort is our priority. Most procedures are gentle and we explain everything before we begin.
Logistics & Hours
How long does an appointment usually take?
Most visits take 30–60 minutes, but we’ll let you know ahead of time based on your treatment.
Do you have evening or weekend hours?
Yes, we offer extended hours for busy schedules. Please check our booking page for availability.
Can I schedule multiple treatments in one visit?
Yes! We’re happy to combine treatments when possible to save you time.
How far out are you booking?
We often have appointments available within a week — sometimes sooner for emergencies.
